Study on the Major BPO Companies in India: Understanding and Managing Employee Turnover in Indian BPO Companies. Journal of Advances and Scholarly Researches in Allied Education, [S. l.], v. 12, n. 23, p. 86–91, 2016. Disponível em: https://www.ignited.in/index.php/jasrae/article/view/6098. Acesso em: 14 july. 2026.