Effect of Ethical Work Culture on Operational Performance in Private Hospitals
DOI:
https://doi.org/10.29070/kynfdh84Keywords:
Professional Ethics, Employee Engagement, Healthcare PerformanceAbstract
The connection between professional ethics, employee involvement, and healthcare performance was investigated. It points out that the ethical conduct, commitment, motivation and engagement of healthcare workers are as important as the infrastructure and technology in ensuring healthcare performance. Studies have shown that positive ethical climate and supportive leadership have been found to increase employee engagement, professional responsibility and patient safety and poor working conditions and burnout have been shown to decrease performance. The study findings suggest that improving professional ethics and employee engagement can lead to improvements in employee performance, teamwork, patient safety and quality of healthcare services.
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