A Study on Emotional Control during Internship Training for Hospitality Students
DOI:
https://doi.org/10.29070/9xbsxd44Keywords:
Emotional Control, Internship, self-awareness, Workplace ChallengesAbstract
The present study titled “A Study on Emotional Control during Internship/Training for Hospitality Students” aims to examine the level of emotional control among hospitality students andanalyze theimpact of internshipexperiences ontheiremotionaldevelopment.Thestudyalso explores workplace challenges faced by students and the role of emotional intelligence in enhancing their professional performance.
A descriptive research design was adopted, and primary data was collected through a structured questionnaire using a five-point Likert scale. The sample consisted of hospitality students undergoingor havingcompleted their internship training. Thedata was analyzed using graphical representation and descriptive statistics.
The findings reveal that a majority of students experience emotional challenges, stress, and pressure during their internship. However, the internship also plays a significant role in developing self-awareness, emotional regulation, and confidence in handling guests. Students reported improvement in their ability to manage stress, control emotions, and maintain professionalism in real-world situations.
The study concludes that emotional intelligence is a crucial competency in the hospitality industry. While internships present challenges, they serve as an effective platform for personal and professional growth. The research suggests the need for structured emotional intelligence training, supportive supervision, and better coordination between educational institutions and industry to enhance the overall internship experience.
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References
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